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Code CARE: Lessons from Building a Novel Trauma-Informed and Antiracist De-Escalation Team at UCSF - On Demand 2025
Tension at the bedside doesn’t have to escalate. Learn how UCSF's Code CARE hospitalist-led team applies antiracist, trauma-informed strategies to repair trust and de-escalate agitation. Through cases and demos, you’ll understand triggers, identify risk, practice clear-limit language, and apply consult-style support for patients, families, and staff. Leave ready to build culture change that reduces inequities and strengthens care.
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Availability
On-Demand
Expires on May 06, 2028
Credit Offered
1 CME Credit
1 ABIM-MOC Point
1 Participation Credit
  • Overview
  • Faculty
  • Accreditation
  • Recommended
Learning Objectives
After completing this activity, learners should be able to:
  1. Understand the concepts of verbal de-escalation and trauma-informed care.
  2. Practice and build verbal de-escalation tactics (e.g. set clear limits, agree to disagree) to use during episodes of behavioral dysregulation.
  3. Build culture change focused on de-escalation and trauma-informed care.
  4. Appreciate the benefit of including antiracism principles when creating a de-escalation team.
Faculty
  • Armond Esmaili
  • Sarah Apgar

Faculty Disclosures
The individuals in control of content for this activity have no relevant relationships with ACCME-defined ineligible companies to disclose unless listed here. Any relevant relationships were mitigated prior to the start of this activity.

 

Accreditation Statement
The Society of Hospital Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

CME Credit Statement
The Society of Hospital Medicine designates this enduring material for a maximum of 1.00 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

MOC Credit Statement
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.00  MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

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