Nearly half of hospitalized patients experience emotional distress, and escalating aggression is a reality every healthcare worker will face. Most of us have never received formal training in how to respond. This presentation delivers evidence-based de-escalation techniques, communication frameworks, and boundary-setting strategies that protect both patient dignity and staff safety. You'll walk away with practical tools, from early warning sign recognition to documentation best practices, that you can apply in your very next challenging encounter.
Clinical knowledge is only part of the job. Hospitalists also navigate consults and transfers, work across teams, handle challenging patient situations, and make sense of the systems that shape care.
SHINE offers self-paced courses focused on these practical parts of hospital medicine. Explore the topics that matter to your practice, whether you're beginning independent practice, joining a new hospital or role, or looking for fresh approaches to familiar challenges.