As hospitalist roles surge, mastering consultative and perioperative care has become a career essential. Gain the proven frameworks and clinical confidence to navigate complex surgical co-management and specialist consultations, leading to safer patients and smoother workflows.
Nearly half of hospitalized patients experience emotional distress, and escalating aggression is a reality every healthcare worker will face. Most of us have never received formal training in how to respond. This presentation delivers evidence-based de-escalation techniques, communication frameworks, and boundary-setting strategies that protect both patient dignity and staff safety. You'll walk away with practical tools, from early warning sign recognition to documentation best practices, that you can apply in your very next challenging encounter.