Partnering for the Right Diagnosis: Engaging Patients to Improve Diagnostic Safety in the Hospital

Partnering for the Right Diagnosis: Engaging Patients to Improve Diagnostic Safety in the Hospital - On Demand 2026

Few tools sharpen diagnosis faster than patients’ own stories at the bedside. In this session, you’ll engage patients and caregivers to identify evolving diagnoses, apply brief diagnostic time-outs, and use patient-facing notes and portals to improve communication. Faculty translate current evidence into scripts and micro-skills, then help you build habits and embed them in workflows—elevating trust, safety, and outcomes.

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Availability

On-Demand

Expires on Apr 05, 2029

Credit Offered

0.75 CME Credit

0.75 ABIM-MOC Point

0.75 Participation Credit

Overview
Faculty
Accreditation

Learning Objectives
After completing this activity, learners should be able to:

Describe the importance patient engagtement in diagnostic safety, including how patient-clinician communication gaps contribute to errors and how involving patients can uncover critical diagnostic insights.
Use practical tools and interventions to engage hospitalized patients, such as "diagnostic time-outs," structure communication strategies, brief bedside techniques like AHRQ's "60 Seconds to Engage.".
Communciate diagnostic uncertainty effectively using language and approaches that build trust with patients and encourage collaboration instead of discomfort.
Drive cultural shift toward diagnostic partnership using patient-reported experiences of harm, insights from Patient and Faily Advisory Councils (PFACs), and structured clinician training to embed engagement into clinical practice and quality improvement efforts.
Gain an appreciation for the opportunities and challenges introduced with the rapid emergence of artificial intelligence.

Faculty

Anuj Dalal, MD
James Harrison, MPH, PhD
Katie Raffel, MD

Faculty Disclosures
The individuals in control of content for this activity have no relevant relationships with ACCME-defined ineligible companies to disclose unless listed here. Any relevant relationships were mitigated prior to the start of this activity.

CME Credit Statement
The Society of Hospital Medicine designates this enduring material for a maximum of 0.75 AMA PRA Category 1 Credit(s)^TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

MOC Credit Statement
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 0.75 MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.