Scheduling 101: How to Create a Schedule That Works for Your Team-Presentation

Video Transcription

Video Summary

This SHM practice management webinar focused on hospitalist scheduling models and how to choose and implement the best one for a team. The panel featured Kika, Dr. Tabitha Mathias, and Dr. Nathan Wanner, who shared scheduling approaches from different practice settings.<br /><br />Kika strongly advocated for the traditional seven-on/seven-off model, especially in smaller community and rural hospitals. She emphasized its predictability, continuity of care, ease of management, and ability to build schedules years in advance. She also described how software and clear counterpart swaps can make even rigid schedules flexible for providers.<br /><br />Dr. Mathias described a more customizable, points-based scheduling system used in a large academic medical center. Her group assigns shift value units, collects annual preference and time-off surveys, and builds schedules around individual needs while aiming for fairness and equity. She highlighted the benefits of flexibility, morale, and low burnout, but also noted the model is time-intensive and can reduce predictability.<br /><br />Dr. Wanner’s group uses a similar flexible system with strong emphasis on transparency, fairness, and accommodation of varied roles across multiple sites. He noted that their process helps maintain continuity while still adapting to individual preferences.<br /><br />During Q&A, the panel discussed the impact of group size on scheduling, software options like QGenda and Amion, handling locums and unexpected leave, seniority, holiday rotation, and balancing individual needs with operational demands. The key takeaways were that scheduling is highly important, must feel fair, should match the group’s culture and size, and always requires strong communication and a human touch.

Meta Tag

Concept Hospitalist Scheduling Model

Concept Seven-on/Seven-off Schedule

Concept Scheduling Software

Concept Schedule Fairness

Concept Continuity of Care

Keywords

hospitalist scheduling

seven-on seven-off

points-based scheduling

shift scheduling models

practice management

schedule fairness

continuity of care

burnout reduction

QGenda

Amion

Hospitalist Scheduling Model

Seven-on/Seven-off Schedule

Scheduling Software

Schedule Fairness

Continuity of Care