SHM Converge Scientific Abstract ePoster Gallery-Insights From Engagement Metrics From a Digitized Clinical Handbook (VIMBOOK.ORG)

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This document describes engagement data from VIMBook.org, a free, digitized clinical handbook created and updated by internal medicine residents at a large academic medical center. The handbook provides practical guidance on common inpatient problems and is revised annually by residents and faculty, with more than 201 contributors across five editions.<br /><br />The authors used Google Analytics over a 12-month period (October 2022 to October 2023) to better understand how readers use the handbook and to inform future revisions. They note that prior research on handbooks has shown benefits such as improved chart documentation, greater clinical knowledge, and lower inpatient care costs, but less is known about reader behavior based on direct observation rather than surveys.<br /><br />Over the study period, the site received about 55,000 visits, with most users coming from U.S. cities and a smaller share from other countries. Traffic was nearly evenly split between mobile and desktop devices. More users increasingly arrived through internet search over time, though about half of visits were via direct referral, suggesting readers were finding useful answers rather than only landing on the site accidentally.<br /><br />The most visited pages were brief, practical sections such as spontaneous bacterial peritonitis, stress-dose steroids, Dobhoff tube placement, MICU/CCU drips, and acute coronary syndromes. These pages were accessed quickly, often in less than one minute, supporting the idea that readers prefer concise, bulleted, rapidly accessible guidance.<br /><br />Overall, the authors conclude that combining qualitative and quantitative data can better reveal what learners want from a clinical handbook: succinct, highly practical content that is easy to access and consult in real time.

Asset Subtitle

Chase J. Webber

Meta Tag

Author List Beau Hilton, Chase J. Webber, Jacqueline Visina, Lauren Chan, Michael J. Neuss

Category Innovations

Concept Engagement Metrics

Concept Reader Behavior

Concept Clinical Handbook

Concept Website Traffic Pattern

Concept Locally Tailored Handbook

Distinguished Non-Finalist

Presenter Organization Vanderbilt University Medical Center

Presenting Author Chase J. Webber

Track Technology in Hospital Medicine

Keywords

VIMBook.org

clinical handbook

Google Analytics

internal medicine residents

inpatient problems

reader engagement

mobile and desktop

search traffic

practical guidance

acute coronary syndromes

Engagement Metrics

Reader Behavior

Clinical Handbook

Website Traffic Pattern

Locally Tailored Handbook