SHM Converge Scientific Abstract ePoster Gallery-Innovating Family Patient Centered Rounding for Inpatient Acute Care Rounds

Pdf Summary

This project describes an effort to bring family and patient-centered rounds (FPCR) into adult inpatient acute care, adapting a practice that is already common in pediatrics. FPCR involves including the patient and a support person in the rounding process to improve communication, understanding, and engagement in care.<br /><br />The project’s purpose was to implement a structured FPCR process using a checklist. Key steps included informing patients about FPCR, documenting support person contact information on the whiteboard, introducing the patient and support person to the care team, inviting their input and questions during rounds, and surveying them before discharge about their experience. Rounds could occur in person or by phone to increase accessibility.<br /><br />The project aimed to improve both patient and provider satisfaction as the primary outcome. Secondary goals included better communication, stronger adherence to care plans, increased awareness of social determinants of health, and more high-value, patient-centered care.<br /><br />Overall, the initiative presents FPCR as a novel approach in adult medicine with potential benefits for inpatient care. The authors conclude that although implementation requires an initial time investment, the approach is worthwhile because it can improve patient satisfaction and the overall value of care.

Asset Subtitle

Zachary Corey

Meta Tag

Author List Brian McGillen, Lisa Yoder, Zachary Corey

Category Innovations

Concept Family and Patient-Centered Rounding

Concept Patient Engagement

Concept Patient Satisfaction

Concept Provider Satisfaction

Concept Support Person

Distinguished Non-Finalist

Presenter Organization Penn State College of Medicine

Presenting Author Zachary Corey

Track Value in Hospital Medicine

Keywords

family and patient-centered rounds

FPCR

adult inpatient acute care

patient engagement

communication

patient satisfaction

provider satisfaction

care checklist

patient-centered care

support person involvement

Family and Patient-Centered Rounding

Patient Engagement

Patient Satisfaction

Provider Satisfaction

Support Person