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Bridging the Digital Implementation Gap: Operation ...
Bridging the Digital Implementation Gap: Operationalizing Agile Innovation and Reducing Clinician Burden via an Ehr-Embedded App Store at an Academic Medical Center
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This document describes Stanford Medicine’s effort to reduce the gap between EHR design and real clinical needs through the Stanford Emerging Apps Lab (SEAL), a cross-functional, agile product team. SEAL combines clinicians, engineers, product designers, informaticists, and strategy staff to rapidly build and deploy clinician-centered tools inside the Epic EHR using SMART on FHIR, creating an “app store” experience within the workflow.<br /><br />The model addresses common barriers to digital health adoption, including rigid EHR architecture, siloed governance, and poor communication between developers and frontline users. Since 2021, SEAL has evaluated 50 app ideas, deployed 13 apps, and is developing two AI-enabled tools. Its app store has been used 45,000 times by 2,100 unique providers caring for 15,000 patients.<br /><br />A detailed example is the Nutrition Provision Tool, built with registered dietitians to streamline inpatient nutrition assessments and reduce burden. Using rapid prototyping, Plan-Do-Study-Act cycles, and statistical evaluation, the tool significantly reduced both time-on-task and perceived work burden among dietitians. Reported workflow time dropped from roughly 10–15 minutes to 5–10 minutes, while burden decreased from “somewhat burdensome” to “not at all burdensome.”<br /><br />The key conclusion is that large health systems can meaningfully reduce clinician cognitive load and administrative friction without major institutional overhaul by creating dedicated, multidisciplinary infrastructure for rapid-cycle innovation and clinician co-design.
Asset Subtitle
Oluseyi A. Fayanju
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Author List
Christopher Sharp, Eileen Loh, Elyse Ruan, Imran Mohiuddin, Jennifer Tran, Joe Pallas, Lawrence Hofmann, Lisa Gohil, Oluseyi A. Fayanju, Ron Li, Shivam Vedak, Srinivasan Boosi, Stephen P. Ma
Category
Innovations
Concept
Electronic Health Record
Concept
SMART on FHIR
Concept
Clinical Workflow
Concept
SEAL Model
Concept
Clinical Cabinet
Distinguished
Finalist
Presenter Organization
Stanford University School of Medicine
Presenting Author
Oluseyi A. Fayanju
Track
Technology in Hospital Medicine
Keywords
Stanford Medicine
SEAL
EHR design
clinician-centered tools
Epic EHR
SMART on FHIR
digital health adoption
Nutrition Provision Tool
workflow optimization
rapid-cycle innovation
Electronic Health Record
SMART on FHIR
Clinical Workflow
SEAL Model
Clinical Cabinet
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