SHM Converge Scientific Abstract ePoster Gallery-Beyond These Walls: How Hospital@home Improves Job Satisfaction for Hospitalists

Pdf Summary

This document describes HealthPartners’ Hospital@Home (H@H) program, which treats acutely ill patients in their homes across the Twin Cities using a mobile care team with lab, imaging, remote monitoring, and hospitalist medical decision-making. Since launching after the 2020 CMS Acute Hospital Care at Home waiver, the hybrid model has expanded hospital capacity by more than 2,500 bed days and partnered hospital medicine with EMS. The program has cared for over 700 patients.<br /><br />The authors evaluated whether participation in H@H affects hospitalist job satisfaction and burnout. Using the AMGA annual engagement survey, they compared survey results from hospitalists working in H@H with the overall hospitalist group. They examined overall satisfaction, burnout, and four domains: culture, loyalty, resources, and well-being.<br /><br />Results showed that H@H physicians scored higher than the broader hospitalist group in every area. Overall satisfaction was 4.3 versus 3.7, and burnout improved from 4.4 to 3.4. H@H also outperformed the general hospitalist group across all four engagement domains.<br /><br />The authors suggest that H@H may improve clinician satisfaction by diversifying the hospitalist role, strengthening teamwork, improving interdisciplinary communication, and allowing clinicians to build deeper connections with patients by seeing them in their home environments. These experiences may renew meaning and commitment to the work. The authors note that physician burnout affects care quality, turnover, and work effort, so these findings could have important implications for health systems. Further study is needed, but H@H appears to be a promising model for improving both care delivery and hospitalist well-being.

Asset Subtitle

Chrisanne Timpe

Meta Tag

Author List Ankit Mehta, Chrisanne Timpe

Category Innovations

Concept Home-Based Acute Care

Concept Hospitalist

Concept Job Satisfaction

Concept Burnout

Concept Clinician Burnout

Distinguished Non-Finalist

Presenter Organization HealthPartners

Presenting Author Chrisanne Timpe

Track Quality Improvement

Keywords

Hospital@Home

HealthPartners

hospitalist satisfaction

burnout

home-based care

hybrid care model

remote monitoring

hospital capacity

Twin Cities

physician well-being

Home-Based Acute Care

Hospitalist

Job Satisfaction

Burnout

Clinician Burnout